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Frequently Asked
QUESTIONS
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How do I place an order?To place an order, browse our website, select the books you want, and click the "Add to Cart" button. When you're ready, go to your cart and proceed to checkout. Follow the instructions to enter your shipping information and payment details.
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What payment methods do you accept?We accept major credit cards (Visa, MasterCard, American Express), debit cards, online transfer and PayPal.
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How long will it take to receive my order?Delivery times vary based on your location and the shipping method selected. Typically, orders are processed within 2-3 weeks and delivery takes 1-2 business days.
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Can I track my order?Yes, once your order is shipped, you'll receive an email with a tracking number and a link to track your package.
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Do you offer international shipping?Yes, we offer international shipping. Shipping costs and delivery times will vary based on your location.
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Can I update my order after placing it?If you need to make changes to your order, please contact us as soon as possible. Once an order is processed or shipped, we may not be able to make changes.
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How can I contact customer service?You can contact our customer service team via email at bookboxstore@gmail.com
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